Contact & Support

Support Email

Email support@traditional-astrology.com. Expected response time is within 1 business day for billing, delivery, and privacy requests.

Refund Requests

Paid digital reports are generally final once generated, but technical or delivery/access failures are covered for 14 days. Email your Stripe receipt email, order/session ID if available, the birth data used, and a brief description of the issue. We will regenerate the report, restore access, or issue a full refund for eligible technical failures.

Full details are on the Refund Policy.

Billing & Stripe

Payments are processed by Stripe. Traditional Astrology never sees or stores your full card number. If you have a failed checkout, duplicate charge concern, or missing receipt, include the Stripe receipt email and approximate checkout time in your message.

Privacy & Deletion Requests

For access, correction, account deletion, or birth-data deletion requests, email support with the email address used at checkout or account registration. We may ask for enough information to verify the request before deleting or returning data.

Read the Privacy Policy for analytics, cookies, and data-retention details.

Safety Boundaries

Historical Use Only. Traditional Astrology provides symbolic, historical, and entertainment/research content. It is not medical, financial, legal, psychological, emergency, or safety advice. Do not use charts, horary answers, compatibility analysis, daily briefings, or reports for urgent decisions.

For medical, mental-health, legal, financial, safety, or emergency issues, contact a qualified professional or local emergency services.